Reducing IT COSTS
Improving Service QUALITY
Through the Implementation of ServiceNow and ITSM Best Practices
ITSM and ServiceNow Solutions, Consulting and Staffing Services
The TechnoLava team of consultants, architects, and developers has the technical ServiceNow expertise as well as the real-world experience in order to optimize your business processes. We work collaboratively with you and your team to deliver exceptional solutions and a ServiceNow environment that is tested, efficient, and scalable.
SERVICENOW CONSULTING SERVICES
SERVICENOW Implementation
TechnoLava ServiceNow implementations use a tried-and-tested methodology that follows the ServiceNow Adaptive Implementation Framework (SAIF) best-practice delivery standard to give you a strong foundation for success.
Application Development
Drive new levels of service efficiency by automatically initiating and tracking service improvements across the enterprise. Take continual improvement from theory to reality with a structured framework to achieve service excellence…
Continual Improvement Management
IT must continually align and re-align IT services to changing business needs by identifying and implementing improvements to IT services and processes that support the business.
Collaboration on Demand
Whether it’s reducing your ticket backlog or developing complex scripts – the ServiceNow Collaboration on Demand service from TechnoLava is tailored to your business needs. Virtual Support offers crucial assistance…
ITSM CONSULTING SERVICES
ITSM Consulting
TechnoLava professionals can assist you to go from the theory in the ITIL books to the practice of implementing an IT Service Management Solution.
Continual Improvement
IT must continually align and re-align IT services to changing business needs by identifying and implementing improvements to IT services and processes that support the business.
ITSM Assessment
TechnoLava utilizes a comprehensive ITIL Assessment and Roadmap engagement that may be applied to ITSM Readiness, Maturity or Improvement Programs or may be used as a pre-Audit for ISO 20000 Certification.
RECRUITING AND PROJECT STAFFING SERVICES
TechnoLava is a full-service recruiting company focused on the ServiceNow and IT Service Management job market and dedicated to finding high quality candidates to meet your ITSM Process Development, Continual Improvement or ServiceNow Development and Implementation needs.
EDUCATION, TRAINING AND WORKSHOPS
TechnoLava offers a comprehensive portfolio of educational programs to equip your staff with the necessary skills and knowledge to effectively utilize ITSM processes and technologies. We believe that education is critical to any successful ITSM program.
Our training programs provide the practical experience and guidance students need to successfully design, implement, manage and justify an ITSM program. This approach enables IT departments to transform themselves from a provider of technology to a provider of business services.
We're Here To Help!
US Office
5841 White Lake Lane, #303
Frederick, MD 21703
USA
Phone: +1 301 473-8550
Email: info@technolava.com
Philippine Office
Level 10-1 One Global Place
25th Street & 5th Avenue
Bonifacio Global City, Taguig City,
1634 Philippines
Phone: +63 22244169
Email: info@technolava.com
Copyright © 2019 TECHNOLAVA LLC. All rights reserved.