ITIL® / ITSM EDUCATION AND WORKSHOPS

TechnoLava offers a comprehensive portfolio of educational programs to equip your staff with the necessary skills and knowledge to effectively utilize ITSM processes and technologies. We believe that education is critical to any successful ITSM program.

Our training programs provide the practical experience and guidance students need to successfully design, implement, manage and justify an ITSM program. This approach enables IT departments to transform themselves from a provider of technology to a provider of business services.

TechnoLava provides training classes in the areas of:

  • ITIL® Certification Classes, including Foundations, Intermediate and Expert Certification
  • ISO/IEC 20000 Training and Certification
  • Cloud Computing
  • Project Management
  • COBIT Training and Certification
  • ITSM / ITIL® Workshops (CSI, Process Improvement, Metrics, etc)
  • Continual Service Improvement Workshops

Focus on ITIL Continual Service Improvement

Class Schedule for Chicago

COURSE DESCRIPTION

DATES

PER STUDENT

REGISTER

ITIL FOUNDATIONS COURSE

AUGUST 21-23, 2017

$1,295

ITIL PRACTITIONER COURSE

AUGUST 24-25, 2017

$1,645

ITIL CONTINUAL SERVICE IMPROVEMENT LIFECYCLE COURSE

AUGUST 28-30, 2017

$1,895

**Contact TechnoLava to arrange an onsite ITIL Certification Class or CSI Workshop for your organization.